Catch the webinar replay "Ditch the Slack DM Chaos: Regain Control of IT Support"

Unleashing the Power of Automation and Slack for IT Support

Unlock the potential of automation and Slack for IT support. Learn how industry leaders streamline processes, enhance efficiency, and improve the employee experience.

Kevin Cox

4

min

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The Joyfulness of Slack Customer Service for the Cognitive Miser

How Foqal does Conversation Routing Right

A Wolf in Sheep’s Clothing - The Worst Ticket is Currently Hiding in Your Flock.

How Iterable Solved Complex Request Routing with Foqal

How Sarah from Andela increased CSAT to 99% and reduced cost by 83%!

SSO+SCIM - Our Security & Privacy Pledge to You

Taking the Maintenance out of High-Maintenance Help Desk Users

Ditch Drudgery, Delight Users: The Ultimate IT Help Desk Solution

Foqal Attains SOC 2 Type 2 Certification, Your Data is Safe with Us

7 Paths to Customer Service Delight in Slack

Navigating the Black Hole: Balancing Customer Satisfaction and Operational Challenges in Slack

SF Slack Community: Slack-powered CX for Exceptional Customer Service

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