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Join us for an exclusive insight into the future of enterprise customer support with Anthony Field of Sysdig moderated by Foqal CEO Vlad Shlosberg. Discover how Sysdig has modernized its customer support to deliver service in Slack with automation, at scale, creating a powerful system that automates customer operations and delivers exceptional service.
Key Topics:
Learn how Sysdig's innovative approach has not only maintained but elevated their support quality, setting new standards in the industry. Gain actionable insights to revolutionize your own customer support processes.
Who Should Watch:
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Anthony Field is an accomplished business operations leader with over 13 years of experience transforming organizations by migrating manual processes into automated, data-driven insights. Currently serving as the Director of Service Operations at Sysdig, Anthony has a proven track record of driving efficiency and growth in both large enterprises and startup environments. His expertise spans strategic business operational analysis, global team leadership, and the implementation of enterprise-grade business intelligence tools. With a strong foundation in finance and economics from the Isenberg School of Management at UMass Amherst, Anthony combines analytical rigor with a passion for continuous improvement. Outside of his professional pursuits, he enjoys being a husband as well as a father to two, traveling, exercising, and playing the tenor saxophone.
