Run operations.Not just requests.
Requests arrive in Slack. They get handled informally without a trace. Foqal changes that.
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Access neededNew hire setupWifi downTool accessCan't loginApp crashedSoftware reqPrinter issueMeeting link?Every day, your team misses requests.
DMs go to one person's inbox, get handled informally, and disappear. Every request that gets worked around is a request that never gets tracked.
From message to closed record
A message arrives. It becomes a tracked request automatically.
An employee sends a message in Slack. A customer reaches out through Teams. A form gets submitted. Foqal captures it the moment it arrives - automatically or with one click - and turns it into a structured, trackable request. The person who sent it doesn't notice anything different. Your team sees it immediately in the right queue.
AI answers what it can. Everything else routes to the right person.
Common questions get answered instantly from your connected knowledge sources before they reach your team. Requests that need a human route to the right queue automatically - based on type, channel, urgency, or requester. High-priority issues surface before anyone has to read and sort them.
Approvals, actions, and integrations run without anyone coordinating.
The right approver gets a single Slack message - one click to approve or deny. The approval triggers the next step automatically: provisioning in Okta, an issue in Jira, a task for facilities, a notification to payroll. Every system stays current. Nobody chases anyone.
Everything closes with a complete record. Reportable from day one.
When a request closes, every action is logged - who handled it, how long it took, what was approved, what systems were updated. Tags applied automatically build a reporting taxonomy over time. At the end of the quarter, you're not building a report - you're sharing one.
One platform. Every team.
Four capabilities. One system.
Every solution runs on the same infrastructure. Adding a new team means configuring a workflow, not starting a new implementation.
Request Management
Every request captured, assigned, tracked, and closed.
Workflows
Routes requests, triggers approvals, fires actions automatically.
AI Agents
Deflects questions, detects urgency, assists your team.
Integrations
Connects to ITSM, HRIS, CRM, and identity tools.
Not bolted onto Slack. Built for it.
Quick answers
Stop managing requests. Start running operations.
See how teams use Foqal to run structured, automated operations inside Slack and Teams.
