Slack Support Podcast
Vlad Shlosberg
Founder
Charlotte Ward of Customer Support Leaders Podcast released the last part of her 6 part series about companies using Slack support.
The original 5 parts:
- [166]: What support and success can look like on Slack
- [167]: Decreasing the distance
- [168]: From Supporting humans to supporting bots through Slack
- [169]: When it works and when it doesn’t
- [170]: A story of 3 occasions
For part 6 I interviewed Charlotte Ward — she told us what she learned from her interviews and how she is considering using Slack support for Snowplow Analytics. This is actually a great place to start:
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