Vlad Shlosberg

Founder
@
Foqal

Vlad Shlosberg is the CEO and Founder of Foqal, a customer support platform for messaging platforms such as Slack and Microsoft Teams. Outside of Foqal, Vlad loves cooking, hanging out with his wife and dog, and practicing Brazilian Jiu Jitsu.

Events

Dec 31, 2024

Sysdig’s Slack-Powered Strategy for Automating Customer Support Webinar

Dec 31, 2024 12:21 PM
|
On-demand Webinar
|
45
min

Join us for an exclusive insight into the future of enterprise customer support with Anthony Field of Sysdig moderated by Foqal CEO Vlad Shlosberg. Discover how Sysdig has modernized its customer support to deliver service in Slack with automation, at scale, creating a powerful system that automates customer operations and delivers exceptional service.

Articles

How Iterable Solved Complex Request Routing with Foqal
May 7, 2024
2
min
SSO+SCIM - Our Security & Privacy Pledge to You
May 7, 2024
7
min
Welcome Back to Our Revamped Blog: Exciting Updates from Foqal!
March 14, 2024
2
min
Slack Support Podcast
March 14, 2024
1
min
Website Updates
March 14, 2024
2
min
Microsoft Teams Beta Release
March 14, 2024
1
min
Podcast: Harnessing the Power of Small Changes for Big Impact
March 14, 2024
27
min
It's Not Enough to Say You Are Secure, You Need External Validation
March 14, 2024
1
min

Case Studies

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Past Events

Streamlining Messaging-based Customer Service for Increased CSAT and Reduced Costs

Sep 19, 2023 10:00 AM
|
Live Webinar
|
60
min

Join Andela Senior Support Manager Sarah Seiwert and Foqal Founder and CEO Vlad Shlosberg as they discuss practical strategies for enhancing the efficiency of the people, processes and technologies behind delivering messaging-based customer service. Sarah will share her journey of building metrics, automations and accountability structures for establishing world class support operations.

Ditch the Slack DM Chaos: Regain Control of IT Support

Apr 17, 2024 10:00 AM
|
Live Webinar
|
45
min

As an IT professional, you know the challenges of tracking requests, measuring workload impact, and keeping up with a constant influx of direct Slack DMs. It's time to take control and streamline your IT support workflows directly in Slack. Join leaders from Cohere, Xilio Therapeutics, and Foqal who will share their real-world experiences in building successful Slack-powered IT help desks.

Ready to learn more?

Want to find out how Foqal can make your Slack support more efficient?
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